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Installing Self Service Using a Policy

Overview

There are two ways to install Jamf Self Service for macOS on managed computers:

  • Automatically using the Self Service settings in Jamf Pro
    For more information, see "Installing Jamf Self Service for macOS" in the Jamf Pro Administrator's Guide.

  • Download it from Jamf Pro, package it, and then deploy it using a policy

This article explains how to download Self Service from Jamf Pro package it, and then deploy it using a policy, which gives you more control over the installation.

Note: Computers with macOS 10.9 or earlier must use Self Service 9.101.0 or earlier. For instructions on downloading a previous version of Self Service, see the Jamf Pro Compatibility Reference for macOS Knowledge Base article.

Procedure

Version 9.0 or Later

  1. Log in to Jamf Pro.
  2. In the top-right corner of the page, click Settings.
  3. Click Computer Management.
  4. Click Self Service.
  5. Click Download. The Self Service.tar.gz file is downloaded immediately.
  6. Double-click the file to decompress it.
  7. Use Composer or another package-building tool to package the Self Service application included in the file. For more information, see the Jamf Pro Administrator's Guide.
  8. Add the package to Jamf Admin or Jamf Pro. For more information, see "Managing Packages" in the Jamf Pro Administrator's Guide.
  9. Create a policy to install the Self Service package. For more information, see “Installing Packages” in the Jamf Pro Administrator's Guide.

Version 8.x

  1. Log in to the JSS with a web browser.
  2. Click the Settings tab.
  3. Click the Computer Management Framework Settings link.
  4. Click the Self Service tab.
  5. Make sure the Automatically install Self Service on all enrolled computers checkbox is deselected.
  6. Click the here link to download the Self Service.tar.gz file.
  7. Double-click the file to decompress it.
  8. Use Composer or another package-building tool to package the Self Service application included in the file. For more information about building packages with Composer, see the “Building Packages” section in the Casper Suite Administrator's Guide.
  9. Use Casper Admin to upload the package. For more information, see the “Managing Packages” section in the Casper Suite Administrator's Guide.
  10. Create a policy to install Self Service. For detailed instructions, see the “Installing Packages” section in the Casper Suite Administrator's Guide.

Additional Information

For instructions on uninstalling Self Service using a policy, see "Uninstalling Packages" in the Casper Suite Administrator's Guide.

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