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Jamf Pro Compatibility Reference for macOS

Overview

Starting with Jamf Pro 10.0.0, if Self Service for macOS is configured to install automatically, computers in your environment will receive a specific version of the Self Service application depending on the computer's macOS version. Computers in your environment will also receive specific versions of some Jamf utilities based on the computer's macOS version.

Jamf Self Service Levels by macOS Version

Depending on what level of compatibility the macOS version falls under, the following versions of Self Service will be installed:

Level macOS Version Self Service Version Installed
Level 1 macOS 10.11 or later Self Service 10.10.0 or later
Level 2 macOS 10.10 Self Service 10.8.0
Level 3 macOS 10.9 Self Service 9.101.0
Level 4 macOS 10.7 or 10.8 Self Service 9.96

To download the latest version of Self Service for manual installation on computers with macOS 10.10 or later, navigate to Settings > Computer Management > Self Service and click Download.

To download earlier versions of Self Service for manual installation, append the following to your Jamf Pro URL:

  • macOS 10.10: /bin/level2/SelfService.tar.gz
  • macOS 10.9: /bin/level3/SelfService.tar.gz
  • macOS 10.7 or 10.8: /bin/level4/SelfService.tar.gz

For example: https://jss.mycompany.com:8443/bin/level2/SelfService.tar.gz

You can then package the application and deploy it to computers using a policy.

Additional Information

For more information on Self Service, see About Jamf Self Service for macOS in the Jamf Pro Administrator's Guide.

Jamf Pro Utilities by macOS Version

Starting with Jamf Pro 10.0.0, computers in your environment will receive a specific version of the following utilities based on the computer's macOS version:

• Jamf Pro Binary
• Jamf Pro Agent
• Jamf Pro Helper
• Jamf Pro Management Action

Depending on what level of compatibility the macOS version falls under, the following Jamf Pro utility versions will be installed:

Level macOS Version Utilities Version Installed
Level 1 macOS 10.11 or later Jamf Pro 10.10.0 utilities
Level 2 macOS 10.10 Jamf Pro 10.9.0 utilities
Level 3 macOS 10.9 Jamf Pro 10.0.0 utilities
Level 4 macOS 10.7 or 10.8 Jamf Pro 9.96 utilities

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JAMFBadge
SOLVED Posted: by diana.breza

This article includes updated levels of compatibility for computers with macOS 10.10, and for computers with macOS 10.11 or later.

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