iOS MDM enrolment fails.... and then eventually works

andyparkernz
New Contributor III

Hi,
Not sure if this a variation on what others have posted about enrolment of iOS devices failing.

Our devices receive their certificates, but the installation of the profile fails with an error 'Profile Installation Failed. Invalid Profile'

Cancelling out of the enrolment process, returning to Safari, starting the enrolment again by resubmitting the form, installing the certificate and then installing the profile again works, sometimes.

Generally enrolment of iOS devices takes 3 or 4 attempts.

Does anyone have any ideas we can try?

TIA

Andy

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