Create New Apple ID Timeout

[prbens]

I have begun a 1-1 iPad deployment. Pre-stage enrollment works fine and configuration payloads are being applied.

My problem is that when iTunes accounts are created using this procedure http://support.apple.com/kb/ht2534
Almost all of the students receive timeout messages.

I have restricted use of the iTunes App in a config profile. I know this seems like a dumb question but do I need the iTunes App to be fully enabled so that the Apple ID can be created?

[Johnny_Kim · Accepted solution]

Did you request your IP address not to be blocked (Safe-list your IP)by Apple? Apple puts a temporary block if theres a lot of request in a given time frame.

[prbens]

That appears to be the problem, my Apple rep is working on it! Thanks for your reply!