Hi all,
We are on the cusp of completing a Mac deployment of roughly 170 laptops.
We are having intermittent issues with printing to both our HP and Konica Minolta printers via a Windows 2008 R2 Print Server.
We are using current release drivers for both HP and KM, with matching setups on the server and the local machine.
We have tried configuring a printer via Windows both manually, and via Casper policy, using Generic PostScript, Generic PCL, and model specific drivers. The only thing of interest I have found in regard to this is the 'Use Generic PPD File' option is ticked once added to Casper Admin.
A few different results seem to present themselves, such as:
1. The print job seemingly running correctly on the Mac and disappearing, only to not appear at all in the printer queue on the server.
2. The print jobs holding for authentication, and when authenticated successfully, disappearing from the Mac but also not appearing in the printer queue on the server.
Is anybody able to shed any light on what might be causing these issues? In basic terms there seems to be a breakdown in communication between the client machine and the printer server.
