No un-install option on indexed packages

Simmo
Contributor II
Contributor II

I don't seem to have an uninstall option when making a policy with a package, I only get the options to Install, Cache and Install Cached, tried with both .dmgs and .pkgs and I've tried re-indexing those packages as well as uploading and indexing a new package, no luck.

Anyone else run in to this issue before?

1 ACCEPTED SOLUTION

garrett_schmidt
New Contributor
New Contributor

Hi Matt.Sim,

If we have the package indexed, we would then double click on the package in Casper Admin and check "Allow package to be uninstalled" on the options tab, then File>Save. We should now have the option to select "Uninstall" in the Action pull-down menu on the package payload within the JSS.

Hope this helps!

Garrett Schmidt
JAMF Software Support
(612) 216-1296
https://support.jamfsoftware.com/myAccountTeam.html

View solution in original post

3 REPLIES 3

garrett_schmidt
New Contributor
New Contributor

Hi Matt.Sim,

If we have the package indexed, we would then double click on the package in Casper Admin and check "Allow package to be uninstalled" on the options tab, then File>Save. We should now have the option to select "Uninstall" in the Action pull-down menu on the package payload within the JSS.

Hope this helps!

Garrett Schmidt
JAMF Software Support
(612) 216-1296
https://support.jamfsoftware.com/myAccountTeam.html

Simmo
Contributor II
Contributor II

D'oh!
I forgot that option was there, I feel stupid now!

Thanks for the help @garrett.schmidt

KyleEricson
Valued Contributor II

@garrett.schmidt Is this still supported and used in 2019?

Read My Blog: https://www.ericsontech.com