Casper Post Imaging Installs not working

[BuddyBrett]

I have discovered an issue with our imaging tool. Currently we are running imaging (9.32) on a OS X netboot server. Our JSS version is (9.65). Everything has been fine with the imaging tool so far. However, in the last few days we are seeing an issue where the post imaging installs do not run. The Casper curtain with the message “Casper is finishing installing” does not display either. The computer logs itself into the “Temporary Adobe Install Account” and hangs. I am fairly confident that this issue is related to our Adobe CC install package, or Adobe Encore package. Everything else seems to be working normally.

Please let me know what could be causing this, and how to workaround it. Thanks!

[dferrara]

Hi @BuddyBrett,

There's a history to this issue which may be unrelated to your Adobe installs. Here's the old thread in case it's helpful...

[davidacland]

In these cases I normally get ssh enabled early on so I can tail the /var/log/jamf.log.

That will tell you which package it's getting stuck on.

After that you will need to test the offending package to see why it's failing.