Devices not managed outside of network.

dalexan
New Contributor

We have several iOS/OS X devices connected to our JSS. We're able to manage them inside of our corporate network but once the users take them home, we are unable to manage them, ie, send apps, update inventory, remote wipe. Our networking team is looking into giving the JSS a public address. Does anyone know if that option will work or do the need to open specific ports to allow the devices to connect to the JSS outside the network.

2 REPLIES 2

dalexan
New Contributor
 

merps
Contributor III

@dalexan Instead of just opening ports to your internal server, you'll be better off putting a "headless" JSS on the edge of your network. I think you're looking for this: Installing a JSS Web Application in the DMZ