Having problems adding dock items correctly into Casper Admin

Alicia
New Contributor

Hi All,
I'm having issues adding and deploying dock items.
When I add a dock item into Casper Admin it is given a path that looks like this (with 3 forward slashes).

3e5baa2aa3b14e1987f62cf867c648d0

When I try to deploy those dock items it doesn't work.

Other dock items that have been uploaded to our Casper in the past do not have modified paths and look like this:

b99b2d8eb51249b88c1bee1f2b794f19

These dock items are able to be deployed fine. Any ideas on what might be happening here?

Thanks,
Alicia

3 REPLIES 3

davidacland
Honored Contributor II
Honored Contributor II

@Alicia looks like it could be a bug, might not be on JAMFs side, but the way the Mac OS is storing the information, as Casper Admin is just reading from the OS.

Dock items from Casper admin is one of the lesser used features. Most people I've heard from are either using a configuration profile, or a third party tool like dockutil.

JamesJhoung
Contributor

Do you still have issues if you add the Dock Items through the JSS System Settings >> Computer Management >> Dock Items?

Nix4Life
Valued Contributor

@Alicia as @davidacland mentioned, dockutil or dock-master to create a profile as a workaround