Wiping iPads that are in a static mobile device group

peerkim
New Contributor

Is there a way to wipe/erase a group of iPads that are in a static mobile device group all at once? Please advise. Thanks!

1 ACCEPTED SOLUTION

mpermann
Valued Contributor II

@peerkim if you view the list of iPads in the static mobile group you can scroll down to the bottom and click the Action button then choose to Send Remote Commands and then you can choose Wipe Device and that should initiate a Wipe Device command on the iPads in the group.

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mpermann
Valued Contributor II

@peerkim if you view the list of iPads in the static mobile group you can scroll down to the bottom and click the Action button then choose to Send Remote Commands and then you can choose Wipe Device and that should initiate a Wipe Device command on the iPads in the group.

mmcallister
Contributor II

Be aware that erasing iPads remotely with this command causes them to lose their static group membership upon re-enrollment. Wiping the devices "by hand" does not.

bentoms
Release Candidate Programs Tester

@mmcallister Just to expand, this is due to the fact that a wipe from the JSS removes the devices ID from the record & the ID is what is used for static group membership.

Well, AFAIK.

mbeckett
New Contributor III

Is there a workaround for this behaviour? It'd be nice if the Static groups were, you know... static.

mmcallister
Contributor II

As a workaround, you can export a list of device serial numbers from JSS before the devices are wiped, and re-import them into the static group after they are enrolled again. We used JSS MUT to do the import but there are some scripts on Github that will do it as well.

mbeckett
New Contributor III

Thanks mmcallister, I'll give that a shot.

That said, it'd be great if we could easily stipulate that devices in a Static group be persistent across wipes. Hopefully we'll see that in a future version!