Who's telling fibs? Apple or the JSS ?

AlistairCarr
New Contributor II

We've got multiple instances where if you walk up to a machine and look at about this Mac it will say (e.g)

Macbook Pro (Retina, 15-Inch, Mid 2014)

however if i check the same machine in the jSS I see a completely different date

15-inch Retina MacBook Pro (Late 2013)

So, where is the discrepancy? Can it be fixed? It makes planning for hardware refreshes difficult !!!

1 REPLY 1

mm2270
Legendary Contributor III

The JSS is lying. But, its partially Apple's fault that it does. See this thread for a more complete explanation of the issue. Also look here for an EA that can help get the correct name until a more proper solution is created.
I do wish JAMF would come up with a better way of pulling the full computer model information.