Unable to install CC 2017 apps via self service
Posted: 7/17/17 at 8:37 AM by Backoffice
Hello all, currently experiencing an issue trying to install CC apps via self service.
Package app with Adobe Creative Cloud Packager (AAM v10.0.0.49)
License Type: Named (we do not have a license key, we assign licensed based on users, and add/remove licenses from them this way)
App: Photoshop/Indesign etc, doesn't really matter
When this is done - drag package into composer, select convert to source > hit build as package
Drag this package into Casper admin, configure man. account and some other settings, save
Open up JSS, new policy, package, select package, scoping and everything else, and select make available in self service
Package shows up in self service, I hit install....and the progress bar runs through the installer, and says completed
But nothing is ever installed....not CC Desktop, Not photoshop or anything
has anyone else experienced this? Any idea?