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Downloading Self Service on iOS 11

avargas
New Contributor II

Posted on ‎10-02-2017 02:02 PM

Downloaded iOS 11 on a few iPads to see how it worked, and Self Service will not download. Asks for sign in to iTunes. Anyone else getting the same issue and know a workaround? 011b19b31dd44080947c07d303146d00

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3 REPLIES 3

jared_f
Valued Contributor

Posted on ‎10-02-2017 02:13 PM

@avargas From my understanding you need to update your JSS to the most recent version. The older version broke device based app assignment.

There is another discussion here:
https://www.jamf.com/jamf-nation/discussions/25431/ios-11-breaking-device-based-app-installation

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jamfusd329
New Contributor

Posted on ‎10-02-2017 03:26 PM

I am also having the same issue. I am on 9.101

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miregan
Contributor II

Posted on ‎10-03-2017 04:58 AM

@avargas You have to go to your JSS and modify the self service setting. Go to global management > Mobile Device Management > Self Service and change the install automatically setting to 'Neither (manual installation)'. Then in your app settings for self service input the following information under the app configuration tab:

<dict>
<key>INVITATION_STRING</key>
<string>$MOBILEDEVICEAPPINVITE</string>
<key>JSS_ID</key>
<string>$JSSID</string>
<key>SERIAL_NUMBER</key>
<string>$SERIALNUMBER</string>
<key>DEVICE_NAME</key>
<string>$DEVICENAME</string>
<key>MAC_ADDRESS</key>
<string>$MACADDRESS</string>
<key>UDID</key>
<string>$UDID</string>
     <key>JSS_URL</key>
     <string>https://mycompany.com:8443/</string>
</dict>

Also make sure you enable 'ASsign VPP content' for the self service app to ensure its purchased via your VPP program

Can see more information here: https://www.jamf.com/jamf-nation/articles/370/manually-deploying-self-service-mobile-for-ios