wondering what the process RescueRecordings is?

Eyoung
Contributor

my school is trying to run a standardized test and the secure web browser they use is choking on a RescueRecordings process thats running on student system (its a root level process).

anyone ever heard of this process? my googlefu has failed me thus far.

all the machines are running 10.12.5

thank you

1 ACCEPTED SOLUTION

bvrooman
Valued Contributor

Googling indicates that it's part of this software.

View solution in original post

3 REPLIES 3

bvrooman
Valued Contributor

Googling indicates that it's part of this software.

Eyoung
Contributor

ahhhh. thank you. man, I got nothing from teh googles... even when I add Dill to the mix.

oh well. thank you again.

gokoudes
New Contributor III

We use Dill here, and ran into this issue when students launched secure browsers as a part of standardized testing.

Reach out to your Dill support channel, they have two items that should help:
1. Pre-release version of Dill that adjusts the way the culprit launchdaemon/process works - this should resolve secure browser conflicts. v1.8.2.16 as of 10/17/2017.
2. Terminal command to unload the rescuerecordings launchdaemon - run as sudo if running locally (will need to reload prior to Dill use):

launchctl unload /Library/LaunchDaemons/com.swifteducationsystems.rescuerecordings.plist

Cheers!

Edit: should be noted that option 2 is not necessary if you've gone the upgrade option 1 route