recon error with 10.13.4 pending

[tcandela]

we have 10.13.3 running with the supplemental update installed. Now that 10.13.4 updates are available I am getting that same recon error that occured before 10.13.3 supplemental update was installed.

there was an error unknown error - an unknown error has occured

is anyone else getting this same error/issue again?

[easyedc]

which version of JAMF Pro? We have seen this with 10.13.2 as well. Performing a

jamf enroll -prompt

has fixed it for us.

[tcandela]

i'm not going through that jamf enroll -prompt. just for this. All my enrollments are fine

[TJ_Edgerly]

Not seeing the recon issue in our environment.

OS: 10.13.4
JSS: 9.101.0

*Note: I did however get a machine that prompted for the "User Approved MDM Enrollment" notification under the profiles section.

[tcandela]

@TJ.Edgerly did you have 10.13.3 installed at the time of recon? or 10.13.4?

I ran the softwareupdate -ai command manually from the terminal to get it up to 10.13.4. and will run jamf recon to see if recon passes

[TJ_Edgerly]

@tcandela I ran 2 scenarios:

10.12.6 update to 10.13.4 using app store
10.13.3 (with supplemental update) update to 10.13.4 using app store

[remyb]

Which version of JAMF pro are you on?

This issue was fixed in 10.2.0

See: https://www.jamf.com/jamf-nation/discussions/25648/high-sierra-supplemental-update-breaks-recon

[tcandela]

@remyb I am on JSS 9.101.0-t1504998263

after i manually install the 10.13.4 update, recon will then complete succesfully

i just did the 'sudo jamf recon' command from terminal on another mac that is running 10.13.3 and get the same 'unknown error'

[remyb]

So this is probably the issue described in the above thread.... Upgrade to at least 10.2.0 or apply the workaround in the thread

[tcandela]

I'll request that we get upgraded to 10.2.0

[tcandela]

deleted post, wrong discussion