Dear Forum Members,
I am having trouble deploying the Adobe Creative Cloud All Apps 2018 via JAMF 10.5.
I created the package using Creative Cloud Packager (CCP) as a serialised package. We use this shared license method for the lab environment (We also use Named User License method for staff and student's individual notebook)
Once the package is created, a folder gets created containing an installaler.pkg and uninstaller.pkg. I simply uploaded the PKG files into JAMF Admin and created a software installation policy.
The computer enters an almost hanging unusual state once the policy got triggered. In about 30 minutes time, I get to log back to the Mac again and found nothing is installed. The JAMF policy log shows the following:
Installation failed. The installer reported: installer: Package name is Adobe CC 2018 Jul - All Apps
installer: Installing at base path /
installer: The install failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.)
Any clues why would the installation fail?
I referred this article while creating the package.