"Invalid Profile" on iPad during initial setup for SOME active directory users

david_yenzer
Contributor II

I've googled and seen various replies to the "invalid profile" issue over the course of a few years, but didn't see anything current - does anybody have a magic bullet for this issue?

We are in a hosted environment, if that makes any difference.

When doing the initial setup for an iPad that is in DEP/ASM and Jamf, we have a handful of active directory users that receive the "invalid profile" message. Change the user to any other regular user and it logs in fine.

Can't imagine it's iOS related, since that would probably be pretty obvious if it was only affecting iOS 12 or whatever.

TIA

1 REPLY 1

cdenesha
Valued Contributor II

Are the non-working users in Jamf Pro already? Maybe an LDAP import problem/fluke?