This might be a simple fix but I have searched and my Google-Fu is weak after Daylight Saving Time ;-).
I have a supervised 12.9" iPad that is in Single App mode. Somehow, it lost the Wifi and cannot be managed/reset/etc. by JAMF Pro. I have tried to reset it and put it in recovery mode but it will not go Plugging it into a MacBook Pro and iTunes yields the "This device is supervised by another device...."
It seems that I have an unmanageable device that I cannot get back. Seems there has to be a way to get control of it again. Ideas?