Skip to main content
Jamf Nation, hosted by Jamf, is a knowledgeable community of Apple-focused admins and Jamf users. Join us in person at the ninth annual Jamf Nation User Conference (JNUC) this November for three days of learning, laughter and IT love.

"Installer" would like to administer your computer

I'm trying to make Panopto 7.0.0 available on Self Service, however, it always seems to error out at the very end. After digging through some logs, I found that the installer should prompt the user with the message in the title (due to Mojave's "enhanced" security) and that is were Jamf is calling the error. Is there a way to get this to work through Self Service? I have tried to script a better installation for the Panopto package but I can't seem to get it to actually function correctly afterwards (in-app upload always breaks). Any help would be much appreciated.

Like Comment
Order by:
SOLVED Posted: by neil.martin83

This is down to the installer package creating a user account using dscl which gets intercepted by PPPC/TCC. FWIW Panopto is the only app I know of that creates its own user account to do stuff in the background (upload video) - highly peculiar. Anyway...

Props to macdude22 on the Slack who came up with this script that does the needful before you install the package (so run it in the same policy as a Before action):

SOLVED Posted: by phansen

That worked perfectly!! Thank you!

SOLVED Posted: by mmcchesney

Thanks worked for MacOS 10.14.6 did not work on my Catalina Beta 10.15 (19A546d) test machine.