Download macOS Mojave 10.14.6 Update failing

vanschip-gerard
Contributor

I uploaded the pkg from the Apple installer to Jamf Pro but it keeps failing. I tried as a patch, as a policy and direct through Jamf Admin, all with the same result. Copying the pkg to the machine and manually running it works fine. Help?!

  • Downloading https://apne1-jcds.services.jamfcloud.com//download/...
  • Verifying package integrity...
  • Installing macOSUpd10.14.6.pkg...
  • Installation failed. The installer reported: installer: Package name is macOS 10.14.6 -
  • installer: Upgrading at base path /
  • installer: The upgrade failed.
  • Submitting log to https://kpmgjapan.jamfcloud.com/
  • Finished.
1 REPLY 1

mark_mahabir
Valued Contributor

We've seen this in the past with the various point releases for High Sierra and Mojave.

We now just cache the full installer onto our Macs in a policy, and then have a separate Self Service policy which contains a very short script to run the startosinstall command.

In contrast, the 2019-00x Security Update packages seem to work just fine.