Unable to select a category in Self Service on an enrolled Mac

jazminepena
New Contributor III

Has anybody come across an issue whereby a user is unable to select a category on the left hand side of Self Service i.e. clicking on a category has zero effect?

I only see the issue on one (mobile AD) account on the machine, not the local administrator, and we don't enable user logins to Self Service. The system is checking in with Jamf as expected and I've removed and reloaded MDM.

Can this be fixed without re-enrolling the computer?

2 REPLIES 2

rqomsiya
Contributor III

Try

sudo jamf manage

From terminal.

jazminepena
New Contributor III

@rqomsiya Thanks for the suggestion, but that had no effect I'm afraid.