Network Volume and USB Office 2019 Read Only

roethelbc
New Contributor III

Hi all,

I have a user that when he tries to open office documents on a network volume or usb they only open in ‘read-only’. If he copies the file to his desktop and opens it everything is fine. He is on macOS 10.15.2 with the latest version of Office 219. This issue seems to have just started after replacing his hard drive with an SSD, although I don’t think the two are related. Has anyone else seen this odd behavior?

2 REPLIES 2

larry_barrett
Valued Contributor

What file system on the USB drive? I had a kid buy one and just start using it. I think originally it was FAT, he reformatted and it worked (MacOS extended) right away. Our problem was from writing Xcode C++ files to his thumbdrive.

As to the network share, check that they're in the correct group and/or have read write permissions to that drive.

If no one else is having the same problems, its permissions/hardware.

mainelysteve
Valued Contributor II

Since this user is on 10.15 could it perhaps be an issue with a privacy policy control not allowing Office apps write access to removable and network volumes?