JSS and Sophos

[stmyers]

We're running 8.6 on 10.7.5 on a Quad Core Xeon with 20GB of RAM. About a week and a half ago Casper started requiring a reboot in the morning because of non-responsiveness. I can VNC to the box just fine and do the restart, but I'm curious as to what the cause is. I've done a DB repair and fully backed everything up. I suspect a memory leak somewhere, but I'm having trouble locking down exactly where it might be. The common thread appears to be that Sophos is running a scan, but with 20GB on board I would think this shouldn't be an issue. I've tried restarting Tomcat with no luck. Any and all suggestions would be most helpful.

[Chris_Hafner]

I've seen the sophos' InterCheck process hang on machines in the past causing a major slowdown on their network ports. I have no idea if that's the problem you're having or not. I'm assuming that you're fully up to date with the sophos client?

[stmyers]

Hi Chris, yes we are. It's frustrating to say the least.

[Chris_Hafner]

Still, I'm very interested. What have you done so far. Can I assume that you've uninstalled/reinstalled the sophos client with the newest version? What is the update scheme like, and do you have a sophos server on site for updates or do you call back to sophos for updates.

Do you have any logs to show what's going on?