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Mobile Devices not updating name and IOS version on the JSS

vans1212
New Contributor

Posted on ‎04-01-2013 10:56 AM

Hi All,

I'm in the process of updating over 100 iPads to the new IOS and changing a few names of the devices. I have noticed that the JSS information is not updating the IOS or the new Mobile device name. Our inventory collection for mobile devices is set to everyday. Is there something I am missing?

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5 REPLIES 5

jimlee
New Contributor III

Posted on ‎04-02-2013 07:41 AM

Have you tried to manually force a new inventory report for one of the iPads through the JSS?

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vans1212
New Contributor

Posted on ‎04-02-2013 09:12 AM

I have requested an inventory update for 1 of the iPads and there was no change in IOS device name or IOS version.

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Joel_Peasley
Contributor
Contributor

Posted on ‎04-02-2013 09:13 AM

What iOS version are we going from and what are we going to?

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vans1212
New Contributor

Posted on ‎04-03-2013 07:48 AM

The IOS versions vary but mostly going from 5.1, 5.1.1, 6.0, 6.0.1, 6.1 and upgrading to 6.1.3.

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guzmanhm
New Contributor II

Posted on ‎04-30-2013 02:14 PM

I have been having this issue and put in a ticket I have not heard anything about this i was hoping 8.7 would correct this issue.

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