Casper Focus- Classes not showing up under management tab

ptrimboli
New Contributor

Hi

We are running the latest version of Casper 8.7 but under the Management tab I am not seeing the classes option to use with Casper Focus. We have mobile device management licenses installed and I am able to enroll devices normally. Any ideas as to what could be wrong?

1 ACCEPTED SOLUTION

ptrimboli
New Contributor

Sorry this was an easy one... the privileges for the users accounts did not have the manage classes ticked by default. I only realised this after I posted this. Hopefully this is helpful to someone that gets caught with the same issue.

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2 REPLIES 2

ptrimboli
New Contributor

Sorry this was an easy one... the privileges for the users accounts did not have the manage classes ticked by default. I only realised this after I posted this. Hopefully this is helpful to someone that gets caught with the same issue.

jared_young
New Contributor II

thanks for the tip! i was stuck on this for a bit. @ptrimboli Do your apps/folders turn grey on the home screen after Focus ends/closes?