Inventory Collection Frequency

[jdziat]

Alright, we have an issue with a missing iOS device. My boss just asked me if there was anyway for us to increase the Inventory Collection Frequency from what I've read and what I know once a week is the most frequent it can be set to. So hopefully someone can prove me wrong. Currently we are running JSS 8.71. I've already manually requested an inventory update as well. So any suggestions?

[nessts]

for the missing device you could start casper remote and tell it to run a recon for the one device now

[mm2270]

If its an iOS device, you can' use Casper Remote (that's only for Macs) Your best bet is to continue to request manul inventory updates.
However, to shorten the inventory collection, go to Settings > Mobile Device Management Framework Settings > Inventory Frequency, and change the drop down to "Once every day" and Save. Thing is, this changes collection for ALL iOS devices, not just for one or a selection of devices, so be sure this is what you want to do. You can always set it back later by going to the same section and putting it back to "Once every week".

[jdziat]

It only shows as 1 week being the most frequent update option we were hoping for something quicker to avoid constantly hitting the update button. Is that a JSS v9 feature?

[mm2270]

Nope. Should be an option for you. We're on 8.71 as well, but, to be fair, we aren't using the Casper Suite for MDM, only for our Mac management. But I can go into Mobile Device Management Framework Settings and see the additional options. Hmmm, I wonder if its something that once its set you need to go to a different location in the JSS to modify it? I never recall it being that way, but, maybe check with your JAMF support rep on that. I feel you should be able to change that, so something doesn't sound right.

[don_cochran · Accepted solution]

8.7.1 should have the option to change the frequency to Once Every Day in Settings > Mobile Device Management Framework Settings > Inventory Frequency. If that drop down option isn't there I would check with JAMF support.