Learn how Volusion turned Self Service into its own corporate-branded app. By ‘selling’ Self Service to their users through customization methods, users are encouraged to adopt and use the app to perform several tasks including self-enrollment into the JSS. Learn how to customize Self Service and tailor it to your organization. You may find that users are more inclined to use Self Service when they think it’s a company app.
Emily Kausalik is a Desktop Support Technician at Volusion, working as the company’s Casper Admin and Mac specialist. She has over 10 years of experience in instructional technology at the university level, and now supports the Mac fleet of Volusion, an ecommerce SaaS company, using the Casper Suite.