When users are given free rein and encouraged to use their work machine as they would their own device, it can be a challenge to get them excited about having management software placed on their Mac, iPad, or iPhone. This was certainly the case for Diana and Steven of Shopify, who were tasked with deploying Casper Suite to 1,000 people. In this session, you'll learn about their journey through the process, including all the hiccups and customizations that slowly showed users the benefits of using the friendly ghost.
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Diana is an IT lead at Shopify in Toronto. She has been in the IT field for more than four years and has used Casper Suite for most of that time. She is currently the lead admin for Casper at Shopify, and in her spare time, is a huge gamer who plays almost every console.
Steven is a Security DevOps Engineer at Shopify in Ottawa, where he’s re-thinking security tools for the needs of new work cultures and technology stacks. He has 6 years of computer security operations and development experience, toured Japan in a rock band, and once talked himself into running for political office.