Skip to main content
Jamf Nation, hosted by Jamf, is the largest Apple IT management community in the world. Dialog with your fellow IT professionals, gain insight about Apple device deployments, share best practices and bounce ideas off each other. Join the conversation.

Bulk/Batch Push Option

Having to do individual pushes to numerous iPads gets incredibly tedious. There should be a way to do a bulk push either to multiple iPads by checking off the ones you want and sending a push or doing a push for a device group, or both.

Posted: by beth.lindner

Thank you to everyone who is posting use cases on this Feature Request, it is very helpful. My current interpretation of the problem we are struggling with is sometimes we cannot wait for pending commands to trigger themselves, so we use the Blank Push command to instigate an ASAP response from the devices. One example in the comments is that App installs are queued and may take up to 10 minutes to start installation, but the student's class is only 40 minutes long so waiting for the install is not optimal.

If I am reading this Feature Request correctly we are requesting a way to instigate particular commands to particular groups of devices, right now rather than waiting for the queueing system.

Comment
Order by:

Posted: by cdenesha

what kind of pushes?

There are group Actions right now \- next to the Export button at the bottom of the Viewed devices.

Like

Posted: by CairoJXP

I wasn't actually aware of those until you mentioned it. I guess I never looked at them! There is an update inventory listed there, but not "blank push" which is what is needed as well. Though other options in Actions would be helpful such as including things like "position" for the edit section. That along with if I only want to edit some devices, I can use a batch mode option and check off what devices to edit, then click on "action" and proceed accordingly.

Like

Posted: by cdenesha

I'll vote up for 'add Blank Push as a possible Action' for mobile device groups.

Right now I have a few iPads where the student is messing with their date. Once I catch them and fix it, they don't seem to be immediately checking in like they used to. (8.0.x? JSS 9.51?) So I send a blank push to make sure the pending commands are sent.

Now that I reflect a bit, it could be that Apple no longer has a command to tell the iPad about.. even though there are several pending? I would think that Apple would rather us send a Blank Push than an Update Inventory, although I confess to me it seems the same, 'go check in over there please'.

chris

Like

Posted: by tsossong

Voted up for the "Add Blank Push to Actions"-Thing.

Like

Posted: by CairoJXP

Hoping this gets more traction because I just had the joy of having to deal with this issue exactly. The iPad Air 2 models seem to get config profile changes much quicker than the older models, this however should still be a feature.

Like

Posted: by beth.lindner

@CairoJXP thanks for posting a request for mass Actions to send a Blank Push command. I am curious, when do we need to use the blank push command? And how often are we needing to send blank push commands to devices?

As far as selecting which devices to take mass Action commands on does it meet the needs to use Smart Groups to identify which devices to target? Or is the ability to use groups not quite as granular as we'd like? Thanks for your help in understanding the scope of the request!

Like

Posted: by CairoJXP

In many cases we are pushing apps out to whole classes of 60 students or so and many times self-service doesn't seem to update unless you close the web-clip and send a blank push, or wait a few minutes. so when we deploy apps we consistently have students coming in one-by-one and end up using the blank push where as if we could just send one to that class as a smart group, it'd be more efficient. Often times update inventory is a coupled command with a blank push in relation to app deployment, yet only update inventory is listed as a remote command. I know I'm consistently using both of those commands with the many devices we have at our school that I deal with.

Like

Posted: by ClarkPoole

Voted up for the "Add Blank Push to Actions" Please Spread the word!!

Like

Posted: by Mikeness

This would be a huge help. There are lots of times when we'll push a command to a large set of devices and some time later notice the commands were just stuck waiting in the queue. we have to go to each individual record and blank push to send through.

Having this we could push the command and then bulk blank push and be done.

Like

Posted: by CairoJXP

I'm still pushing for having a bulk blank push options. I'm CONTINUOUSLY running in to situations when I need it and going one-by-one is a huge pain! I use blank pushes to push config profiles to multiple iPads (30+ EASILY) and I spend way too much time doing them individually. I'd like to do a batch of clear pending commands by sending that to a smart device group, then send a blank push to the same group.

I can't believe this FR is still lingering and hasn't gained more traction. Furthermore, with some issues regarding Apple School Manager and shared iPads having wireless connectivity issues, the only workaround I'm seeing requires a wired ethernet connection which also requires using a blank push to push out a config profile.

Like

Posted: by Debnes

Voted up for the Add Blank Push to Actions available for groups of ipads.

Like

Posted: by dlistwa

Voted up for add blank push to groups of iPads.

I am managing a deployment of c750 devices and having this ability would be GREAT!
Also would love to see a batch option for clear pending commands. I have a command that got stuck and is hanging the rest of the commands issued to the entire deployment. Having to clear the command for 750 iPads one at a time is killing me!

Like

Posted: by athomas

Voted up for add blank push to groups of iPads.

Like

Posted: by CairoJXP

@beth.lindner After speaking to my account manager at JAMF, I have a better understanding of how blank pushes work and what they do. One concern mentioned was the possibility of a bottleneck effect from sending a push command to too many devices. I find I usually want to send them to a set of 10-30. But to address the possible bottleneck effect, if there is a batch mode, you can then select the iPads you want so it doesn't go to all of them, or simply send the mass command to a smart group.

In conjunction with this, the bottleneck effect results from all the devices trying to process the command at the same time, vs if some setting is created that makes them process in some chronological order (say by serial), it could potentially prevent the bottleneck effect and still allow the command to be effective.

Hopefully that all made sense. This is still a feature request that would be helpful for sure and hopefully what I said gives others a better understanding as well.

Like

Posted: by beth.lindner

@CairoJXP thanks so much for the additional information. All the use cases coming in on this thread are valuable.

Like

Posted: by jonesju

Sending a blank push is often what I need to do to get an app requested via self service to install in a timely manner. I've been working like crazy to scale our JSS infrastructure to support changes in our app distribution this year. With just under 6500 iPads enrolled and over 590,000 app licenses assigned via device based assignments, our system crashes several times/day and apps requested via self service aren't very responsive and sometimes never install. Doing an inventory update and blank push following a self service request more often than not triggers the app installation process.

Up vote. @CairoJXP Thank you for your persistence on this feature request.

Like

Posted: by WhippsT

Like others have stated, we sometimes need to send a blank push to get the devices to start installing an app NOW. Time is valuable when classes are only about 40 minutes long. Waiting 10+ minutes for an app to begin installing isn't always an option.

Like

Posted: by szultzie

this option should also exist to push to any smart group, ios or macOS devices

Like

Posted: by CairoJXP

I don't know what happened, but the votes on JAMF nation totally changed from what they were. This FR used to be under review I believe with more votes on it. Has anyone else noticed this, or is it just me?

Like

Posted: by eonl

Please add the blank push remote command to the actions. It will be very helpfull

Like

Posted: by CairoJXP

@beth.lindner This FR is still getting responses but nothing seems to be happening. It's very similar to another FR I have (https://www.jamf.com/jamf-nation/feature-requests/3736/batch-mode-more-options) which has been "under review" since 2015. It's evident people want a feature along the lines of whats been described (in both since they have overlap), but I've seen zero response on JAMF's end. The "under review" category is like the boy who cried wolf at this point. So many requests fall in that category and are as old as 3+ years. Even things that continue to get comments seem to fall by the wayside.

Like

Posted: by beth.lindner

@CairoJXP in 2018 I don't believe any of Jamf Pro's roadmap is slated to add Blank Push into the Actions area as a feature. There are some initiatives that hopefully help negate the need to use the Blank Push, though I can't speak to any specifics. Take for example a technical project, like revamping the backend code of MDM. Ideas like that could help with performance, which may help decrease the wait time for installations, and therefore decrease the need for an ASAP push. So while I cannot mark this as Planned, we are listening as we work to prioritize the development teams.

Like

Posted: by CairoJXP

@beth.lindner, having seen other items that were added to the remote commands via the Actions section, I'm surprised we cannot get "blank push" added in that section. Currently it has the set wallpaper option which is more of an aesthetic command vs. a useful functional command. You mentioned some initiatives may help negate the need for a Blank Push; are you talking initiatives that have been implemented or are being worked on, because currently I'm not aware of any. The only way to send a blank push is by going to an individual device and doing it that way. Another option which may work or help with this blank push piece is adding the batch mode option. If we can go to a smart group and check off the devices we want to apply a bulk action to, we could use the "update inventory" remote command which would then only send a command to those specified devices vs. sending an update inventory command to a whole group and having the system get congested with excess commands.

Like

Posted: by CairoJXP

@beth.lindner It's now 2019 and we're still in need of the blank push option that this thread is based on. Is there any new movement on this? The original posting is now just over 3 years old.

Like

Jamf wants to hear your general feedback around Configuration Profiles!