Skip to main content
Jamf Nation, hosted by Jamf, is the largest Apple IT management community in the world. Dialog with your fellow IT professionals, gain insight about Apple device deployments, share best practices and bounce ideas off each other. Join the conversation.

Add a "Clear All" link in the new JamfNation notification icon/menu

So, I have no idea when this new thing even appeared. I don't recall seeing it in the recent past, but maybe I just didn't see it, but I see now there is a "notification" bell icon in the menu when on JamfNation. Under it, it shows me all threads that have updates to them I am subscribed to or commented on, etc. That's cool!

What's not so cool is there's no way to globally clear them all out, other than clicking on Clear for each one, one at a time, or reading each item from that menu. The problem is during my daily JamfNation discussion browsing, I'm certain I'm reading a large percentage of these already, but the little bell notification thingy isn't aware of that. So it's showing me I have (as of this writing) 752 unread posts. I'm sure that's not really true, so I'd like a way to clear that all and reset it, once in a while. There's no clear all link in the menu, so I'm stuck with a bunch of notices of things that don't really need my attention, and the prospect of just leaving them there to grow to some ridiculous number or painstakingly clearing them all one by one. Neither option is very appealing. :(

Can we get a Clear All link in the menu? (preferably at the top, but at the bottom would be acceptable too)

And BTW, in case anyone is wondering, I already tested this scenario - If I manually navigate to a post it's telling me about in the menu, the menu's unread number does not change. It still shows me that same 752 number and the thread I just read through is still on the list. So it's not aware of what I've actually read. You have to go thru that menu to have them cleared out.

Given the above, another option would be for it to keep track of what I've actually read just by clicking on Discussions and into individual threads and removing those from the notification icon, that way what it shows me there is accurate.

Posted: by Emily.Brown

A "Clear All" option has been added to the notification dropdown menu.

Comment
Order by:

Posted: by mm2270

Ok, sorry. I apparently posted this too quickly. I now see that if I click on Show All, then on Mark All as Read, it does something like this. It doesn't actually clear them, but it does remove the number in the menu icon. It would still be nice if there was a way to actually clear them out, not just mark them as read. But for now, marking them all as read helps a lot.

I guess this request can be ignored. Mea culpa for not actually digging a little more before posting this.

Edit: And FWIW, the Clear All button in the Show All view doesn't seem to do anything? At least, all the notices are still there, no matter how many times I refresh. Is that broken?

Like

Posted: by Sandy

I had 178 on my badge
Mine all went away using Clear All, and now when I click Show All, there are none, and it says no new notifications.
I am using Safari

Like

Posted: by mm2270

Also using Safari, but they haven't gone away. No badge anymore, but all the posts are still listed. I'll quit and restart Safari or log out/into JamfNation to see if that has any effect.
In any event, for the most part, this is already implemented, so this feature request should just be marked as such by Jamf.

Like

Posted: by Hugonaut

read all as well would be great ... upvoted

Like

Posted: by miregan

Its not already implemented. Having to click show all, be redirected to another page, and then select to clear all makes no sense. You should be able to clear all the notifications from the dropdown itself.

Like

Posted: by cdenesha

If you click on Notification Settings, in the 'My Browser Notifications' section, I have both unchecked (looks like the default). So why do I even have an unread badge? I read everything through email, only clicking through to the web occasionally.

Like

Posted: by mm2270

@miregan Well, I do kind of agree with you. The whole reason I posted this was that it wasn't immediately apparent how to clear all notifications. Only by digging a little more did I see the links hidden under the Show All view. So yeah, having it right in the drop down would be helpful.
That being said, I'm not going to cry over it or anything since it's pretty minor in the grand scheme of things. There is a way to do it, even if it takes a few clicks.

Like

Posted: by miregan

Its minor sure but its also something you shouldnt even really have to ask for because of how easy it would be to implement.

Like

Posted: by bpavlov

The notification badge actually isn't helpful for me. I'm not sure what it means necessarily. It would be nice to not have the notification badge show.

Like

Posted: by mm2270

@bpavlov I hear you. That probably stems from what I mentioned in my original post, which is that the menu is completely unaware of what you've actually read just by browsing in JamfNation > Discussions. Since it doesn't remove items you manually looked at (rather than by selecting them from the menu), it becomes wildly inaccurate within maybe a week or so's time, give or take.

That being said, I'm really not sure how Jamf would be able to make it adjust itself based on browsing habits, especially since now there are several different ways to digest threads - plain old email subscriptions, the JamfOne iOS app, and browsing on the forums. It seems like it would be almost impossible to track all those ways someone reads thread posts.

Sadly, I'm one of those kinds of people that tends to want to clear badges, so for me, it's kind of an annoyance that it tells me there are xx amount of posts I haven't looked at, when it really doesn't know that for certain.

Maybe Jamf should add an extra checkbox in the Notification settings to allow us to turn off the badge altogether if we don't want or need it?

Ok, I'm done posting on this. It's getting a bit off track of what the spirit of the original FR was about. In general, it looks like it has the potential to be a nice addition. Jamf may just need to add some extra options for us to control its behavior.

Like

Posted: by Emily.Brown

@mm2270 -

We figured out why your Notifications aren't clearing and we'll be fixing it in the next few weeks. It's not you, it's us. :) This should be a semi-rare edge case.

Thank you!
Emily

Like

Posted: by mm2270

@Emily.Brown Ok, thanks!

Like

Posted: by mm2270

Hey @Emily.Brown It looks like you folks already fixed this. Either that, or it magically resolved itself. :) I can now click the Clear All link and it removes all the notifications right away. Thanks!

Like