Skip to main content
Jamf Nation, hosted by Jamf, is the largest Apple IT management community in the world. Dialog with your fellow IT professionals, gain insight about Apple device deployments, share best practices and bounce ideas off each other. Join the conversation.

Notate changes made to KB articles

It would be incredibly useful for there to be a change log for KB article updates to know what has been modified/added/removed.

For example, Network Ports Used by Jamf Pro was modified yesterday and is a pretty important resource. I don't know know if a port was removed due to a security concern, a new port is required for new features is added, or merely a grammatical error was corrected.

Posted: by Emily.Brown

This is a great idea and I'd like to pursue it. Please add thoughts about how to implement this in the comments below. If you know of other organizations or examples that are doing this well, please share and tell us what you like about them.

Thank you!

Comment
Order by:

Posted: by unknown_err

+1 for this. I had the same thought when I saw that article was updated. And for others, it would be nice to be able to jump directly to the new content if that's all you need (looking at you MySQL/InnoDB settings).

Like

Posted: by emily

Maybe less notating changes, more a change/revision history that is publicly accessible. Using a CMS like Confluence or a wiki-formatted site for KB articles could help facilitate this.

Like

Posted: by diradmin

+1 for this as well. Especially in the instances whereas we question Jamf Support on "what changed in this particular KB document", and not even they can speak to it.

Like