Skip to main content
Jamf Nation, hosted by Jamf, is the largest Apple IT management community in the world. Dialog with your fellow IT professionals, gain insight about Apple device deployments, share best practices and bounce ideas off each other. Join the conversation.

Initiate Casper Remote session from the record in web interface

Under Review
Posted: 2/18/15 at 10:48 AM by rlincoln Last Response: 2/13/18 at 12:16 PM by michael_hess

Not sure if this already a feature request but it would be handy and convenient to just click and have a remote session with that machine. Sorry if this is a dup!


Policy Execution 'Once Per Computer, If Successful'

Under Review
Posted: 10/1/12 at 12:41 PM by brent.buckner Last Response: 1/25/18 at 3:10 PM by drventure

Set policy to run once per computer when the script exit code is equivalent to a success.

For instance, if a large package fails to download successfully, and triggers the policy to fail, it should not count as the "once per computer" execution.

Retry button for failed configuration profiles

Under Review
Posted: 5/28/15 at 7:19 AM by davidacland Last Response: 1/15/18 at 12:44 PM by Chris.Tavenner

As these fail to deploy quite often, a button to retry would be great.

The current process to retry applying a config profile is a bit drastic.

Implement a Bug reporting and tracking system on JAMF Nation

Under Review
Posted: 11/27/13 at 12:02 PM by spalmer Last Response: 7/26/17 at 4:47 PM by bpavlov

I would like to see JAMF implement a system similar to Apple's where I can log in and see the bugs I reported and their Defect Number. It would need to improve on Apple's system in some areas, but some of the key points are:

1) Access could be limited to the primary contact for an account, but I would like to see something more like Open Radar,, where others can see some basic info that would allow them to vote up and comment on a bug if they are experiencing the same issue. This would also help JAMF prioritize bugs.
2) This would allow tracking the progress of the bug so people don't need to keep bothering JAMF support or their account reps for the status of bugs.
3) This would allow JAMF to create a bug reporting form that ensures specific pieces of information needed for a proper bug report. For example Casper version, rank from critical to non-critical, exact application affected (ex. jamf binary, jss, Recon, etc.), steps to reproduce, etc.
4) This would give internal JAMF programmers and the person that originally reported the bug a more standard and consistent way of communicating regarding a specific bug.

Self Service Branding

Implemented in 10.0.0
Posted: 4/26/12 at 2:51 PM by ranschaj Last Response: 10/24/16 at 12:47 PM by bradtchapman

It would be nice to be able to brand Self Service to match a corporate design language. It should include items like the icon, splash page, and in site titles. Doing this would let users have a more comfortable experience than going to a site without the company branding.

Posted: 8/23/17 at 2:24 PM by DManor

As of Jamf Pro 10, the new Self Service for macOS will allow admins to customize their organization's Self Service from within Jamf Pro. Admin's will be able to determine the Self Service Icon, Self Service Name and Branding Header. If you decide to brand the icon and name, the changes will be reflected in the following areas as well: main page of Self Service, required/optional login pages, dock and Finder icons.

At this time, we believe we have solved this Feature Request. If there is a need to enhance this feature, please help us understand the current priority of that need by submitting a new feature request.

Please follow the link to find more about the Jamf Pro 10 beta and sign up to participate.
Jamf Pro 10 Beta

Prepopulated Blacklist for Restricted Software

Under Review
Posted: 11/9/11 at 8:08 PM by lisacherie Last Response: 10/3/16 at 10:30 AM by jhmoon

A pre-populated blacklist that can be enabled in the Restricted Software settings including applications like:
known spyware
keystroke loggers
torrenting applications

Add "Installed Apps" view in Self Service

Implemented in 10.0.0
Posted: 12/22/13 at 9:09 AM by evarona Last Response: 11/28/17 at 8:21 AM by fa-ithelpdesk

This should work like the Purchases tab in AppStore and (maybe) should be able to detect installed apps even if not installed by Self Service. Apps that have been installed by JSS policy should change the Install button (and color for "managers") to a 2 separate "Reinstall" and "Uninstall" buttons.

external image link

Posted: 8/23/17 at 9:27 AM by DManor

As of Jamf Pro 10, items that stay in Self Service after being executed will get a secondary action button to help users identify they have already installed and what they can do next.

At this time, we believe we have solved this Feature Request. If there is a need to enhance this feature, please help us understand the current priority of that need by submitting a new feature request.

Please follow the link to find more about the Jamf Pro 10 beta and sign up to participate.
Jamf Pro 10 Beta

Patch Management Integration

Partially Implemented in 9.93
Posted: 7/6/12 at 8:45 AM by CasperSally Last Response: 12/17/16 at 5:24 AM by bentoms

Patch management (especially for 3rd party products) seems like the one big area that Casper is lacking. With our PC management suite, we can patch Apple/Adobe/OS and dozens of other software titles (if not hundreds).

For our PCs, we just select the apps we want to patch, stage those patches to test computers, and once the patch is tested, deploy to production.

It would be nice if Casper implemented some way for their customers to do something similar beyond having customers packaging and managing individual patches.

Posted: 8/2/16 at 9:59 AM by erin.miska

As of the Casper Suite 9.93, we have added some initial patch functionality for 34 supported third-party titles. For each of these titles, you can get automated compliance reports, notifications for available updates, and easier patch scoping. (See Look for additional supported titles and expanded patch functionality in future releases.

Manage Self Service/Policy Icons

Under Review
Posted: 10/4/13 at 12:44 PM by Sonic84 Last Response: 12/15/17 at 2:00 PM by MLBZ521

Feature wishlist:
Provide a in-JSS web GUI to manage custom icons uploaded to the JSS for policies used in self service. Should list all icons uploaded to the JSS and which policies are using them. Should list some specifications for each icon: dimensions, file size, dpi, etc...
Provide options to replace icon source or delete icon. Replacing an icon resource should update related policies without needing to go into each affected policy and choose a new icon manually.

Casper Remote over the Internet

Posted: 4/20/12 at 9:39 AM by jarradyuhas Last Response: 8/18/17 at 9:18 AM by jarradyuhas

All of our users operate their Macs from remote locations and, without configuration of the user's home routers, Casper Remote is useless due to utilizing port 22 for SSH. I would like to see capability over port 443 and 80, just like TeamViewer and LogMeIn. That would allow techs to support end users no matter where they are. Additionally, stream quality options would help alleviate bandwidth issues (full color, modified color, greyscale and black & white).

Posted: 12/6/16 at 3:54 PM by beth.lindner

Thanks for posting this Feature Request. I am linking it to another that also asks for Casper Remote functionalities through a web application instead of an app. This will combine the votes and keep the comments connected. Please let us know if there are any concerns with this combination.