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Macintosh Engineer

Company: TEKsystems
Location: Portland, Oregon

Job Description

Client has about 30,000 devices and they are looking for an applications packager, experience and knowledge in security upgrades using Apple Configurator 2. Candidate must have experience scripting in Apple Configurator 2. Must have experience with a large MDM tool such as Airwatch or MobileIron. JAMF Casper Suite experience is a must for this role. 10-15% of this role involves handling high level tickets from different teams and support staff.

  1. Integrating existing and future devices into existing Active Directory domains
  2. Development of knowledge base documentation for Help Desk and Field Technicians related to common Mac support issues
  3. Development of a solution, training, and documentation on providing remote support
  4. Development of a solution, training, and documentation on enterprise software deployments to include deployment of specific productivity applications for the pilot group: a. Microsoft Office b. Microsoft Lync c. Adobe Creative Suite d. Potentially a few others
  5. Assistance with implementing enterprise client management and security tools with a desire of integrating with existing, standard tools where possible. Current standards in these areas are; Microsoft SCCM, CA Service Manager, Symantec Endpoint Protection 12.1, Dameware Mini Remote Control, and Symantec Endpoint Encryption 11. In areas where existing, standard tools will not work, provide assistance with product selection criteria and implementation of selected tools. Areas that need to be addressed include: a. Anti-Virus software b. Encryption software and management c. Centralized policy management (i.e. Windows Group Policy) d. Centralized patching e. Software deployment f. Asset inventory g. Remote access

The following items/work are considered out of scope:
• Personally owned Mac devices
• iOS devices
• Mac Servers

How to Apply

Send resume or questions to aticzon@teksystems.com

Created: 6/29/17 at 8:01 PM by aticzon
Modified: 6/30/17 at 7:24 AM by scott.mielke
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