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Lead Macintosh IT Consultant

Company: computerDNA
Location: Cincinnati
URL: http://www.computerdna.com

Summary

computerDNA, a Cincinnati based Apple Premium Service Provider, is looking for our lead Mac Administrator to support SMBs that we manage. The candidate should display:

  • That they enjoy people (seriously)
  • Self-motivation, especially in learning
  • Adaptability
  • Sound troubleshooting theory
  • Clear and concise written and verbal communication
  • Organization
  • Excellence in team collaboration
  • A fundamental knowledge of networking, file sharing, and implementation
  • A proficient understanding of OS X and Apple hardware solutions

Job Description

Top Skills:

1.) 3-4 years Mac Server Admin experience (ideally looking for 7+ years) Using IOS 10 server solutions
2.) Experience with software troubleshooting and debugging (specifically within MS office and Creative Suite)
3.) Network support (light)
4.) JAMF/Casper knowledge a plus
5.) Light MDM
6.) Outstanding soft skills!

Responsibilities

  • Configuring firewalls
  • Mobile Device Management
  • RAID and XSAN
  • CrashPlan and other backup solutions
  • Break/Fix
  • Active Directory and Open Directory environments
  • Remote helpdesk Support
  • Light Windows client and server support

Client onsite & remote support for workstations applications, networks, server & storage. Hours: M-F 8:30-6. Three to four times per quarter, we have late night maintenance onsites that go from 5-8pm.

Qualifications

Preferred but not required:
Certifications - ACTC, ACSP, ACMT, Google Administration, Network+, JAMF

Company Description

computerDNA is an Apple Premium Service Provider offering managed support services to SMB's in addition to offering both warranty and non-warranty break/fix repair service at our location in Blue Ash.

Additional Information

It is critical that this individual can be client facing.

CDNA is looking to be more proactive with clients rather than reactive. They're looking for an individual who can be client facing and make solution recommendations of to get ahead of problems.This role will allow someone to have visibility and a voice. They don't have to simply be a "do-er" but will also have the ability to give recommendations and solutions to clients and be heard. Someone who wants to be a "big fish in a small pond" would work well here. This is an environment that fosters innovation and free-thinking.

How to Apply

email vic@computerdna.com

Created: 8/31/17 at 12:09 PM by vpramaggiore
Modified: 9/13/17 at 1:05 PM by bran.noskoviak
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