Company: Support Partners
At Support Partners, our team have an innate desire to understand and improve. Whether this is in terms of a technical issue, an operational process, or a creative need, our initial instinct is to understand the people it is affecting and to find the right solutions for them.
We are looking for a Senior systems engineer to join our team, to play a vital role in architecting, supporting and evolving our clients' technical environments in some of the world’s most recognised broadcasting, production, publishing and advertising companies.
As Senior Systems Engineer you will be an excellent communicator and problem solver who is confident and empathetic, with a varied experience working in high-end data-centric Post Production, VFX or entertainment environments.
You will take a senior role in the design, installation and operational support of our clients' technical infrastructure. You will work across a diverse range of solutions and as we see a shift from On Premise to Cloud based infrastructure we are looking for experienced engineers who has experience in cloud deployment and management.
You will be ready to learn, understand and advise in a role that will see you facing exciting challenges on a day to day basis. Compared to traditional enterprise environments, the nature of our clients' work means that they require much quicker access to specialist knowledge as a regular part of their support. We reflect this in our approach by people at all levels of seniority engaging in support.
An excellent grasp of communication is key for this role, with much of your daily commitment dedicated to working out creative and imaginative solutions with our cross-functional team of experts, and reassuring and empathizing with clients with urgent creative deadlines and dynamically changing needs.
Working with the wide range of skills and knowledge within the Support Partners team, you will help to define and refine our clients' technical and operational processes end-to-end. You will play a key part in optimizing existing processes to continuously improve production efficiency in all areas of their workflows, and working to offer proactive support to their environments and the users.
We seek to find enthusiastic and creative team members, who are always looking to understand and help others whilst pushing boundaries to explore new ideas and technology.
Key Responsibilities will include:
Key personal skills:
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Please email us with your CV and cover letter.