Company: Tenenz Inc
Location: Bloomington, MN
Tenenz, Inc. based in Bloomington, MN is in need of an internal resource to help us with the day-to-day maintenance and deployment of our critical business systems. If you have a strong desire to "own" your place, learn and move forward in your career, this will be a great opportunity. Bring your technical skills, great attitude and desire for growth to our workplace.
You would be expected to provide a superior level of assistance to internal clients in resolving requests, working on projects as assigned and maintaining internal systems. Conduct and support the vision and technical goals of our company.
Provide solutions efficiently in a very fast paced environment while managing multiple service requests at once.
Desktop Support: Provide phone, remote and hands on support for existing Mac based desktop/laptop systems, network applications, servers, phone systems and building security. Recommend hardware, software, communications equipment, etc. as required. Install and setup desktop systems as required with the necessary hardware and software.
Maintain licensure records, software purchasing records, warranty records, etc.
Business applications: Install and provide support for business applications for end users as required. (Microsoft Office, Parallels are a couple of examples.)
Network Security: Help in implementing and managing security technology as needed. (Firewalls, VPN's, Anti-virus, etc.) Work primarily with our outside Network Administration vendor on all aspects of our network.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty (above) efficiently an accurately. The requirements listed below are representative of the knowledge, skill and/or ability required.
*One year of practical experience with Mac OS X and other related Mac systems.
*Experience analyzing and repairing computers, troubleshooting operating systems, applications and networks in a diverse, networked environment.
*Computer Skills: Demonstrated knowledge of Mac OS skills required.
Other skills and abilities:
*Demonstrated ability to follow complex written and oral directions
*Experience with industry-standard computer applications
*Demonstrated ability to work with diverse groups of people regardless of race, gender or age
Apple & JAMF Certifications preferred
Please email your resume to firstname.lastname@example.org