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Company: Greenhouse
Location: New York

Summary

Greenhouse is looking for a Senior IT Support Engineer to join the team!

As our company continues to grow, there is an increased need for IT support and processes. Reporting directly to our IT Manager, you’ll have the opportunity to mentor a small team and work to streamline system trainings, run technical procurement, implement creative tools, and work on projects that will drive scalable changes.

Job Description

Who will love this job:

  • A juggler, you can handle priorities and triage a backlog of different projects
  • An advocate, you will stop at nothing to make sure people have the tools necessary to do their jobs
  • A teacher, you have a knack for explaining technical processes in layman terms, and work well with cross-functional internal teams
  • An innovator, you aren’t afraid to optimize and iterate on existing process
  • A techie, you love solving novel technical challenges that come your way

Responsibilities

What you'll do:

  • Provide day-to-day desktop support for employees in our NYC and SF offices
  • Identify ways to scale our internal network infrastructure
  • Find creative technical tools and solutions to improve collaboration
  • Handle purchasing of equipment and software licenses
  • Work with the People team to streamline onboarding & offboarding procedures

Qualifications

You should have:

  • Experience in IT support at a company with at least 100 employees
  • Experience in JAMF Casper and G Suite
  • A deep understanding of networking concepts and operating systems (we’re primarily a Mac shop)
  • Experience running desktop support
  • Excellent written & verbal communication skills
  • Your own unique talents – if you don’t meet 100% of the qualifications outlined above, tell us why you’d be a great fit for this role in your cover letter.

Company Description

At Greenhouse, we celebrate our diverse group of talented employees – and it shows. We are proud to say that we have been ranked #1 Best Place to Work in 2017 by Glassdoor, and #15 by Crain’s New York Best Places to Work 2017. We pride ourselves on our collaborative culture, which starts with our interviews and continues through our executive “Ask Me Anything” sessions, regular company get-togethers, and quarterly “fun days” (think trapeze school, glassblowing, or ice cream making), just to name a few.

We offer a full slate of benefits, including competitive salaries, stock options, medical, dental, vision, life and disability coverages, FSA, HSA, flexible vacation, commuter benefits, a 401K plan, and a parental leave program. And... we offer some not-so-standard, extra-fun benefits, including learning & development stipends, adoption and fertility benefits, an employee discount platform, and of course, fully stocked fridges and cold brew on tap. :)

We value diversity and believe forming teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds to apply. Come join us, and find out what the best work of your career could look like for you!

How to Apply

Apply here: https://grnh.se/8fdf3fd31

Created: by danqtran
Modified: by danqtran
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