Company: Elastic Path Software
Location: Vancouver, BC Canada
At Elastic Path, we thrive on technology, growth and change. The IT team is an integral part of the business and we’re looking for someone who thinks quickly on their feet and loves to be a part of the action!
What to expect as Elastic Path’s IT Support Technician?
Elastic Path is a growing company with an expanding IT team. As a business partner, IT is delivering agile technology solutions to all our internal customers. We are focused on proactive problem solving and take a collaborative implementation approach. Reporting to the Manager, IT & Business Systems, the Desktop Imaging Specialist (Contract) will be responsible for the implementation, set-up and configuration of desktop imaging platforms for both Mac and Windows. This is a key role with an opportunity to be an important partner and contributor to IT’s growth.
What impact will you have?
You will be a Mac & Windows guru, with at least 3 years of experience in both. Your main priorities will be:
Set-up and configuration of desktop imaging platforms for both Mac and Windows
Security patch management
Inventory management for local and remote offices
Mobile device management
What experience do you need to Be Remarkable in this position?
Strong project management skills
Over three year's experience in zero-touch laptop deployments & imaging
Advanced networking knowledge (DHCP, DNS, VPN)
Experience with the implementation, set-up, and configuration of Jamf Pro
Knowledgeable in the best practices for security patch management, with working experience
Experienced in working for a multi-site company
An ability to demonstrate a strong customer and team focus
Strong ability to teach
Superior multi-tasking and prioritization skills
Independent and pro-active approach to problem solving
Highly self-motivated and always learning
Always challenging what is “good enough” and focused on continual service improvement
Bachelor’s degree with a technical major, or technical certifications.
Who is Elastic Path?
Elastic Path develops the world’s most sophisticated API-based enterprise commerce platform. The company’s flagship product, Elastic Path Commerce, has helped the world’s biggest brands generate $45 billion in over 170 countries. Customers from industries as diverse as travel, telecoms, publishing, software and retail enjoy the benefits of a flexible, open architecture that drives brand-defining customer experiences.
A grown-up start-up
Founded in 2000, Elastic Path is proud to have some very prominent enterprise customers and partners. We have a very lean and flat organization that enables people to do their jobs with full autonomy and the support of a small and approachable executive team.
With breath taking views from our headquarters in beautiful downtown Vancouver, our open office concept encourages conversation & collaboration. Offering a flexible work environment that fits with your lifestyle, no one is more than just a Slack away.
An Exciting Future
Committed to being the most innovative commerce technology company, Elastic Path helps the world’s biggest brands generate billions in revenue using its powerful enterprise ecommerce platform. Our vision is to build the most flexible, open, and modern enterprise commerce software as recognized by analysts including Gartner, Forrester and IDC.
What does that mean for you? There has never been a more exciting time to join Elastic Path.
Be Open. Be Remarkable. Be the Customer. Be the Team. The values we live by.