Company: Oscar Health
Location: New York
Hi, we’re Oscar.
We are changing how health insurance works. Our goal is to make health insurance simple, transparent and human. We need your help to do so. We brought together leaders from top technology, service and healthcare companies to work side by side to disrupt health insurance. The result? Better people, better ideas, and better healthcare.
We are growing rapidly, and building most everything from scratch on Mac, Linux, and Chrome OS. The ideal candidate will be someone who enjoys building and supporting systems with automation and security in mind, takes ownership of support, as well as provides cross-support for other Oscar offices.
Develop a deep understanding of Oscar’s internal IT function, while also recommending and implementing improvements
Interject yourself throughout the organization to increase efficiency through technical solutions
Scale technical infrastructure to accommodate rapidly growing end-user counts
Drive exceptional end-user support and increase self-service
Work with SRE and Security teams to identify opportunities
Build strong relationships within our team and taking ownership of systems and processes
What it takes to excel in this role:
3+ Years supporting large environments of Mac and Chrome OS users with an ability to patiently troubleshoot issues while helping educate end users.
Ability to keep your composure and customer focus while solving technical issues.
Experience with JAMF Pro Administrator with experience in stand alone and cloud instances
Experience with call centers or phone systems
Experience with Single Sign On
Experience with Google Suite
Understand networking using Cisco and Meraki products
Experience rolling out tools/software/hardware in a corporate environment
Up to date knowledge about the latest tools and methods for managing these environments
Proficient in Atlassian suite
Experience with AWS
Linux administration is a HUGE plus
Scripting ability is also a HUGE plus
Git/Github knowledge is a plus
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we work to cultivate an environment where exceptional people can be their most authentic selves and find both belonging and support. We're on a mission to change healthcare -- an experience made whole by your unique background and perspectives.
Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (firstname.lastname@example.org) to make the need for an accommodation known.
Pay Transparency Policy: Oscar's Pay Transparency Policy ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay.
To apply please follow the link https://www.hioscar.com/careers/1406089 and at the bottom of the page click "Apply for this job."