Location: Chicago, IL
Hireology’s technology empowers businesses to build great teams. Over the last eight years, we’ve grown from a startup to a market-leading organization with over 175 team members and built an award-winning culture that makes this company an amazing place to work. It’s with that in mind that Hireology is looking to add a Junior IT Support Specialist to our Engineering team.
In this newly created role, the Junior IT Support Specialist will support both in office and remote employees with a wide variety of technical challenges ranging from workstation issues, email issues, printer issues, and basic networking and server support. The ideal candidate will have the ability to respond promptly and empathetically to problems in high-pressure situations and resolve issues in a calm and efficient manner. They will also work closely with other members of the technical team to continue to define and implement best practices.
As our Junior IT Support Specialist, you'll be responsible for:
So what kind of person are we looking for in this role? We have a pretty unique culture here at Hireology, and the person who will be successful in this role will be:
Okay, we’ve laid out what the job is - now are you qualified? Below are the minimum qualifications we’re looking for in a Junior IT Support Specialist. Also, we want a chance to get to know who you are and why you applied, so please include a cover letter.
- 1-3 years supporting Apple server and desktop products
- Experience in supporting Windows and PC laptops
- Experience in troubleshooting networking issues including Ethernet, TCP/IP, and Wifi protocols
Extra credit for:
Ranked on the 2016 and 2017 Inc. 5000 lists of the fastest growing companies in the United States, and ranked #4 on the 2018 Crain’s Chicago Business Fast 50 List, our team moves quickly, accomplishing goals others see as unattainable. We are problem solvers and challenge seekers. We are passionate about helping our clients build their best teams.
Apply at hireology.com/careers