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Company: 2U, Inc.
Location: Lanham, MD

Job Description

2U’s IT Infrastructure team is fast-paced and full of people passionate about delivering high quality technology solutions to our employees who are changing the landscape of digital education.

The Engineer I, Endpoint Systems will work on the Infrastructure Team and will be responsible for assisting with the support for all of the client endpoints at 2U such as PCs, Macs, and mobile devices. This person will ensure that all endpoints are following 2U policies and standards. They will work alongside the team leads, Security, and Compliance teams to ensure endpoints comply with policies written by both teams.

Responsibilities

  • Manage endpoint devices including but not limited to laptops and tablets consisting of Windows, Mac OS, iOS, and Android.
  • Leverage system management tools to manage endpoints en masse.
  • Develop policies and automations to ensure that endpoints are managed to company standards.
  • Handle escalations from HelpDesk regarding endpoint systems.
  • Perform regular audits of all endpoint systems to ensure compliance and provide reports to stakeholders.
  • Maintain software deployment packages for endpoints and perform regular patching of client machines.
  • Support and maintain endpoint (laptop) imaging system.
  • Optimize the end user experience through enhancements and streamlining of the endpoint clients.

Qualifications

  • 1-2 years of relevant work experience managing endpoint systems.
  • Experience working in a cloud-centric environment supporting SaaS oriented tools.
  • Familiarity with Mac OS, Windows 7/10, iOS, and Android.
  • Familiarity with imaging technologies such as JAMF, WDS, or SCCM.
  • Familiarity with developing endpoint policies to optimize user experience.
  • Familiarity with software patching and deployment (OS and 3rd party).
  • Familiarity with various scripting languages (powershell, bash)
  • Familiarity working in Agile development workflows (Scrum, Kanban, or similar).
  • Familiarity with IT Infrastructure including LAN, WAN, Telecom, and Server Administration.

Company Description

About 2U Inc. (NASDAQ: TWOU)

We believe there should be no back row in higher education. For more than a decade, 2U, Inc., a global leader in education technology, has been improving lives by powering the world’s best digital education. As a trusted partner and brand steward of great universities, we build, deliver, and support online graduate programs and certificates for working adults. Our industry-leading short courses, offered by GetSmarter®, are designed to equip lifelong learners with in-demand career skills. To learn more about 2U and No Back Row®, visit 2U.com.

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.

Why It’s Great to Work at 2U

2U offers a high-energy work environment that’s both challenging and fun. We work hard, but our offices are casual and social places. We wear jeans to work and fuel brainstorming sessions with snacks and seltzer.

Benefits

2U offers a comprehensive benefits package:

  • Medical, dental, and vision coverage
  • Life insurance, disability and 401(k)
  • Unlimited snacks and drinks
  • Tuition reimbursement program
  • Generous paid leave policies including unlimited PTO for your vacation, personal, or sick days
  • Additional time off benefits include:
  • Time off to volunteer for non-profit organizations
  • Parental leave after 9 months of employment
  • Holidays that include a winter break from Christmas through New Year and more!

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.

How to Apply

Apply here

Created: by afarnsworth
Modified: by bran
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