Company: Glendale Community College
Department: Tech Services Network
Location: Glendale, AZ
Lead Jamf Pro and Mac Administrator
As the lead Jamf Pro administrator, this position will focus on supporting all Apple devices for both GCC Main and GCC North community college campuses.
Lead Jamf Pro and Mac Administrator
Working within the context of a district-wide community of practice, the need for consistency across all participating Maricopa Community College campuses is important. To ensure the consistent use of all Apple devices, this position will develop configuration policies, test and document findings, effectively communicate procedures, and actively train downstream support teams.
Continually monitoring Apple and Jamf communities, this position will also act in an R&D manner to improve Apple/MAC management for our Glendale campuses. Applying contemporary techniques, and finding innovative solutions is paramount.
50% - Jamf Pro-administration (currently on-prem with an imminent move to Jamf Cloud). Concentrating on system development, integration, image creation/deployment, and device policies. Includes LDAP and Active Directory Integration
15% - Manage DEP, VPP, Apple School Manager in District Education Institutional environment, and integration with Jamf Pro
15% - MDM management including configuration profiles to manage up to 500 active Apple devices, while concentrating on current industry-led security protocols and standards
10% - Provides Tier3- level support
10% - Other duties as assigned including presenting, training team members, documentation, and knowledge base contribution
Bachelor’s Degree from a regionally accredited institution in information technology or directly related field and one year of experience designing, configuring and installing hardware and software, training users and maintaining servers and data communication equipment.
Associates Degree from a regionally accredited institution in information technology or directly related field and 3 years of full time experience designing, configuring and installing hardware and software, training users and maintaining servers and data communication equipment.
High School Diploma (GED) and 5 years of full time experience designing, configuring and installing hardware and software, training users and maintaining servers and data communication equipment.
Jamf Pro Certification 100-400
Experience in a corporate or institutional environment with the Jamf Pro management platform. Managing and integrating Apple School Manager, DEP, and VPP
Experience in a corporate or institutional environment evaluating testing, installing and updating macOS including proprietary applications, security patches, updates, application drivers and system security tools
Experience in a corporate or institutional environment creating, managing, developing, & securing enterprise ready macOS images, maintaining security updates and service packs for supported applications, and performing necessary QC and verification for installation on all supported Mac clients
Experience configuring and supporting security, including encryption, at the institutional as well as, end-point levels including the use of MDM
Experience in a Microsoft Active Directory Environment specifically managing MAC authentication (in a two-way trust)
Experience communicating with a team or teams, presenting process/procedures in meetings and documenting process/procedures for downstream support teams
Glendale Community College is one of 10 colleges in the Maricopa County Community College District. Learn more at https://www.maricopa.edu/
Salary range: $55,789 - $72,526/annually, DOE
Monday - Friday, 8am - 6pm; some evenings and weekends may be required
Summer Hours: Monday - Thursday, 7am-6pm
Our employees are our most valuable asset; that’s why at Maricopa County Community College District (MCCCD) we are committed to providing a comprehensive benefits package to meet the needs of you and your family. Being a member of the Maricopa community you are able to participate in a wide range of benefits that gives you flexibility and choice including medical, dental, vision, life, disability, tuition waivers and exemptions for you and your dependents, and retirement.
Whether you’re teaching, working, or learning - find your purpose. Join our community and make a difference.
Special working conditions:Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving: http://www.maricopa.edu/legal/rmi/vehicle.htm#requirements
Travel to campus during interview/selection process will be at candidate’s own expense
Will be required to travel or be assigned to all MCCCD locations
May require numerous evenings or weekends
May require prolonged periods of viewing a computer screen
May be required to lift or carry up to #25 lbs
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Apply on or before Thursday, May 9, 2019 to be considered. Applicant address: https://www.maricopa.edu/about/careers
Applicants must submit a cover letter that details how the applicant meets minimum and desired qualifications.
Applications without a cover letter and do not include detailed employment history information will be incomplete and will not be considered.
Please ensure your resume and cover letter provide the following items:
Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, indicate full or part time experience for each position held and name of employer for each position.
Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.