jonathand_Welch
‎01-25-2024
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Joined: October 2016

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About
I am a results-focused self-motivated Information Technology management professional who champions the 4E’s (Engages, Enlists, Envisions, and Executes). With over 20 years’ experience driving end-to-end IT; while working in such diverse field as Retail IT service management, Education IT support, and Administration. I have applied my relevant years of education and industry experience in implementing and maintaining the technology needs of fluctuating fast pace organizations. Delivering top tier leadership and team building, serving as a Manager, Senior Lead, Mentor, and Coach. Forged through experience and personal grit, I utilize the abilities to analyze and solve problems in a constantly changing environment while utilizing various sources. I have strong interpersonal skills and ability to deal effectively with people at all professional levels. I am versatile yet persistent in solving technical issues under pressure until the job is done. I have navigated my career from a technical support analyst to a trusted leader; while bridging the gap between IT and the end user. I pride myself on being a rarity in the business, I am a person who can speak jargon to the techs, English to the end user and balance both to leadership.