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Director, Jamf Now Development and Delivery

Job Description

The Director of Jamf Now Development and Delivery is responsible for the functional management of multiple software engineering teams, and ensures that the Jamf Now product is delivered to our customers with the highest standards. The Director works closely with key stakeholders to meet strategic business objectives as they relate to Jamf Now. The Director is an expert at their craft and will guide their team towards also becoming experts. The Director brings their commercial software development, delivery experience, and works in partnership with organization stakeholders in support of quality products/services that exceed our internal and external expectations. The Director provides strategic and technical leadership and oversight in the development and implementation of functional software engineering best practices and in the planning and execution of product and technology development and delivery.

Location: Minneapolis, MN or Eau Claire, WI
Travel: Less than 10%
Education: Bachelor's Degree in Computer Science or related field, Master's Degree in Computer Science Preferred
Manager: VP, Jamf Now


  • Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
  • Provides strategic leadership of the software development function and guides the teams by utilizing expertise, techniques, tools, languages, and practices to coach and mentor.
  • Prioritizes, monitors, and manages results through planning, attention to detail, and decision making.
  • Identifies and proactively manages and mitigates project obstacles and risks.
  • Reviews and revises project work plans as needed to meet changing needs and requirements.
  • Reviews and analyzes existing workflows and practices for effectiveness and efficiency.
  • Provides technical leadership of Jamf Now development projects.
  • Researches, understands and applies the best technical solutions for Jamf Now code base.
  • Ensures the overall code quality of the Jamf Now code base.
  • Mentors Software Engineers on the Jamf Now code base and appropriate technical solutions for features, coding techniques, and tools
  • Ensures consistent and effective application of Kanban principles and development practices.
  • Performs key people management responsibilities including hiring, on boarding, developing, and supervising team along with conducting performance appraisals and coaching for performance and career growth.
  • Ensures the teams they interact with understand Jamf values, mission, goals and engineering priorities and can make the connection between the work they are doing and the greater organization.
  • Collaborates with the Jamf Now Product Manager to deliver objectives specified in the Jamf Now product roadmap
  • Collaborates with the Jamf Cloud & Delivery team to ensure effective delivery of the Jamf Now product to customers with the utmost attention to product performance and uptime.
  • Implements and maintains software test automation practices to ensure product quality
  • Collaborates with the Jamf Customer Service team to ensure Jamf Now customers are provided with best in class product support.
  • Provides ongoing improvements to scalability, security, and stability of the Jamf Now product delivery.
  • Reviews and revises project work plans as needed to meet changing needs and requirements.


  • 8 – 11 Years professional experience in Enterprise Software development roles demonstrating progressive knowledge and growth in responsibilities (Required)
  • 5 – 7 Years previous management experience (Required)
  • 5 – 7 Years in development tools (including but not limited to: Java, Objective C, Swift. MySQL, Ruby, Python, Eclipse, Mobile) (Required)
  • Preferred Certifications/Licensures: (Certified Scrum Masters training (CSM training),Certified Scrum Developer training (CSD training),Certified Scrum Product Owner training (CSPO training))
  • General Experience with Mac OS X and iOS platforms (Preferred)
  • Experience with development of SaaS products (Preferred)
  • Experience with Software Test Automation and Continuous Delivery (Required)
  • Excellent Interpersonal Skills
  • Excellent Organizational Skills
  • Proven Analytical Skills
  • Ability to communicate complex technical terms in an easy to understand, non-technical manner
  • Ability to interact effectively with co-workers in a results driven culture
  • Self-starter, energetic multi-tasker, highly motivated and team player
  • Ability to engage with and establish trust and rapport with all levels of customers and employees
  • Atlassian Tools (Jira, confluence, bamboo, etc.)
  • Agile practitioner experienced in Scrum or Kanban


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