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Manager, HR - Operations

Job Description

The Manager, HR Operations directly oversees the Compensation, Payroll, Benefits, and HR Data Management functions within Jamf’s Human Resources organization. This individual serves a critical role in managing day-to-day activities, workflow, and tools for these core HR functions. This individual is a key member of the HR Leadership Team, contributing to the strategic direction and formulation of corporate-wide HR policies, procedures, systems, and initiatives.

Location: Minneapolis, MN or Eau Claire, WI
Job Type: Full Time
Education: Bachelor's Degree Preferred
Travel Frequency: 25% (Regional travel)

Responsibilities

Benefits:
- Lead the development and execution of Jamf’s global benefits strategy, while managing the ongoing administration of employee benefit plans
- Evaluate current benefits programs, conduct research on trends, technologies, and make recommendations for changes and improvements in alignment with company philosophy and to retain market competitiveness across the globe
- Manage annual open enrollment period from planning stages through implementation of plan changes and individual enrollment elections
- Serve as the escalation point for day-to-day benefit activities including claims resolution, eligibility guidelines, employee assistance, and invoice reconciliation
- Assure thorough audits, reports and personal contact that company benefit programs are consistently administered in compliance with company policies and government regulations
- Track and address benefits-related concerns and identify trends and major issues to be addressed
- Manage leave of absence process, ensuring compliance with regulations and company policy

Payroll:
- Lead the team that manages the payroll function for Jamf’s U.S. and global employee population
- Overall responsibility for payroll system functionality, administration and complex payroll processing, and serve as the escalation point for all payroll related questions and issues

Compensation:
- Lead Jamf’s global compensation programs, including annual merit review and bonus process, by developing compensation strategies, solutions and associated communications to attract and retain talent
- Evaluate current compensation programs, conduct research on trends, and make recommendations for changes and improvements to ensure market competitiveness across the globe
- Provide expertise to the HR Team and Managers on day-to-day compensation issues including salary recommendations, pay decisions, and policy and guideline interpretations
- Ensure compliance with local, state, and federal and global laws governing compensation and incentive practices

Data Management:
- Lead the team that manages HR data and processes transactions within Workday (HCMS)
- Establish and maintain common HR data management policies and procedures that leverage best practices, ensure internal and regulatory compliance, and drive operational efficiency
- Assist in the preparation of monthly, quarterly or special reports, ensuring reliable, trustworthy, and meaningful data

Leadership:
- Build and maintain a strong HR Operations team, providing leadership through regular coaching and feedback sessions - Oversee Payroll and HR transactional processes and direct activities of employees performing those functions
- Prioritize projects and activities and appropriately delegate and allocate work among staff members
- Work collaboratively with members of the broader Human Resources team to ensure consistency of methods and applications. Provide project leadership within the broader HR team
- Support larger HR initiatives by ensuring continuity and successful delivery of functional services

Qualifications

  • 2 + years of supervisory and project management experience preferred
  • 2 + years experience managing global benefits and payroll programs
  • 2 + years managing compensation programs
  • 2 + years experience with HCMS systems, basic HR measurement, and process improvement techniques
  • 2+ years experience with Workday preferred

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