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Solutions Architect

Job Description

The Solutions Architect is an expert in the design and application of Jamf Pro as well as the environments in which the product is used. They are responsible for driving department wide initiatives aimed at ensuring our customers can be successful with Jamf Pro. The Solutions Architect works closely with stakeholders across the organization as well as the Tech Council and individual engineering teams to identify, advocate and coordinate strategic technical objectives that translate into value for our customers and for Jamf.

Location: Eau Claire, WI or Minneapolis, MN
Travel: Less than 10%
Manager:Director, Software Engineering

Responsibilities

  • As an expert in the application of Jamf Pro in Cloud and on-prem environments, you will work daily with stakeholders within the organization to identify, vet, prioritize and coordinate strategic technical initiatives
  • You will work with the development teams to ensure and evidence that the designs of the system are in Jamf's best interest
  • Utilizing your extensive technical background, you will lead in understanding our technical challenges and work with stakeholders to advocate solutions
  • As development teams prioritize and execute their work you will be a resource to help them find success
  • As a customer centric engineer in a customer centric organization, you will get to collaborate with departments across Jamf to help our customers technically succeed with Apple
  • To help our customers find success you will be at the forefront of advocating for the adoption of technologies that better serve those our customer needs
  • As an experienced practitioner, you will work closely with Product Security to ensure our solutions meet our security standards
  • You will leverage your knowledge of Cloud based applications to work closely with Cloud and Application Architecture to ensure our solutions are performant, scalable and reliable
  • As the technical voice of the customer, you will work in partnership with the Application Architect and Technical Council to keep customer needs front and center
  • Because you understand our customer needs so well, you will help ensure our technical direction accurately reflects our business and customer needs
  • In addition to being the voice of the customer on one hand, you will also represent the voice of the technology as you work with Product and Technical stakeholders to align customer needs with the Technical Roadmap
  • As someone who stays current on the latest technology trends, you will help ensure that the Jamf Pro application is aligned with industry best-practices
  • In addition to growing your personal knowledge you will also help grow our corporate knowledge in technologies related to Jamf Pro
  • As an engineering leader you will contribute to an environment where all job responsibilities are in alignment with the core values, mission and purpose of the organization. You will demonstrate the highest moral, ethical and legal standards

Qualifications

  • Minimum 4 year / Bachelor's Degree in Computer Science or related field (Required). A combination of relevant experience and education may be considered.
  • 8+ Years’ experience developing enterprise grade software with understanding of testing and quality assurance processes
  • 5+ Years’ experience in web application design and implementation
  • General Experience with Java EE, application containers (Tomcat, Jetty, JBoss), SQL, and AWS
  • General knowledge of Apple products and eco-systems
  • Excellent Interpersonal Skills
  • Excellent Organizational Skills
  • Proven Analytical Skills
  • Ability to communicate complex technical terms in an easy to understand, non-technical manner
  • Ability to interact effectively with co-workers in a results driven culture
  • Self-starter, energetic multi-tasker, highly motivated and team player
  • Ability to engage with and establish trust and rapport with all levels of customers and employees
  • Agile practitioner experienced in Scrum or Kanban

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