With technology seemingly everywhere, a new generation of employees seeks a seemingly modern technology experience at work. This shift in employee mentality is prompting IT to reevaluate the definition of IT service, and the practices and workflows they deploy to users. The question is how does IT shift their practices to embrace the user-centric trend?
Download this e-book for answers and learn:
- The origins of the user-centric trend
- Apple's role in evolving IT practices
- Ways to implement and benefit from this new IT model
