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Custom Services

Embrace your uniqueness.

Giving you the opportunity to dream big.

When you or your team need assistance, we can craft the right solution for you. With the flexibility of Jamf Pro, you may be working on a complex implementation or project that requires in-depth knowledge of client management. As your deployment grows, Jamf's Professional Services team can provide the necessary know-how to grow your deployment accordingly.

Pricing
Onsite Services: $3,000 / day (2-day minimum)
Remote Services: $750 / half-day (4 hours)

Here are a few of the Services we offer:

We offer a wide-range of services designed to enhance your

Proof of Concept

Be fully prepared for your organization’s new Apple devices. Beyond your implementation, known as the Jamf JumpStart, this extended service includes:

  • Reviewing existing workflows and transferring them to the Apple platform
  • Collaborating on change control and other governance methodologies in your environment
  • Configuring your deployment in preparation for Apple device management while meeting the organization’s policies

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Remote Features Training

Clustering

Large environments require high availability, along with the capacity to handle heavy traffic loads. Jamf can help you:

  • Reduce points of failure
  • Build secure systems in a DMZ to allow for secure, external check-ins, package deployments, and policy enforcement
  • Provide additional processing, server protection and assistance with scaling environments to meet any customer’s needs
  • Enable the ability to finish projects quickly and efficiently

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Remote Health Check for JAMF Software Server (JSS)

Education Launch Program

Let us introduce you to the Apple platform. Through the Education Launch Program, schools will discover the Jamf Software Server (JSS), and learn about the deployment, lifecycle and management of Apple devices. Going beyond a standard Jamf JumpStart, this program includes training, staff development, network architecture and Apple preparedness. Additionally, it provides:

  • Assistance with Apple Configurator and the Device Enrollment Program (DEP)
  • Device deployment to students and teachers
  • Prescriptive analysis of how to leverage the Apple Classroom app in your environment
  • Integration with standard LDAP-based directory services solutions

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Hosting Migration: migrate an on-premise instance to a cloud-based configuration.

Hosting Migration

We'll help you migrate an on-premise instance to a cloud-based configuration. This includes:

  • Setting up your hosted environment
  • Verifying JSS identity certificates
  • Performing all JSS upgrades

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Our project managers work closely with you to understand your needs and provide recommendations.

Security Review

Ensure your Apple deployment meets your organization’s governance policies by utilizing a secure and reliable solution. We provide an Information Security (InfoSec) assessment and remediation plan that:

  • Reviews your environment and builds a plan to address any security issues
  • Translates requirements from a security audit (e.g. SOC2, HIPAA) and provides tips for audit success
  • Establishes a baseline of best practices for managing Apple devices based on site requirements

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SCCM Plug-In Implementation: install your SCCM Plug-In

SCCM Plug-In Implementation

We'll help you install your SCCM Plug-In and verify all components are working correctly with your infrastructure. You'll receive:

  • Expertise on exporting computers and mobile devices from the JSS to SCCM
  • A walkthrough of your hardware and software inventory data
  • Best practices and tips for using the SCCM Plug-In

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JSS and Casper Suite imaging

Image Building

Our Jamf Pro experts will build different configurations from your library of custom packages to reduce storage requirements, track changes and ensure consistency in your deployment. We'll also include:

  • Delivery of an OS image along with customer specified user settings
  • Up to five packaged applications with user settings
  • Updates and/or modifications to images and packages within a 10-day warranty period

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Certified professional services engineers can create and deploy packages for you

Package Building

Our engineers create packages that are tailored to your specifications for end-user configurations, allowing your IT administrators to save time, resources and network bandwidth. You'll get:

  • Delivery of application packages with user settings, formatted to your specifications
  • A five business-day warranty on user acceptance of packages
  • Updates and/or modifications to images and packages within warranty periods

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Custom scripting services

Custom Scripts

We'll create a custom script based on your specific needs in order to enhance the use of Jamf Pro within your unique environment and workflows. This includes:

  • Collaboration to determine your scripting needs
  • Custom development of your script
  • Remote implementation of your assets through supported delivery media

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Don’t see what you’re looking for?

Contact us and we’ll work with you to create a solution that meets what you need!

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