Improve the Digital Employee Experience

A better DEX means fewer disruptions, more productive employees and less reactive IT support.

The lean IT team's guide to reducing device friction

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Device Management -> Digital Employee Experience (DEX)
  • How DEX impacts productivity, satisfaction and retention
  • How DDM enables proactive Apple fleet management
  • The cost of digital friction and what a better employee experience looks like
  • Which DEX metrics lean IT teams should track
Woman holding iPad.

More devices. More friction.

As Apple environments grow, manual processes, reactive troubleshooting, inconsistent configurations and fragmented tools don't just create work for IT. They show up for employees, too, as patch delays, slow onboarding and constant small interruptions.

Productivity and IT capacity aren't competing priorities. The right management model can support both.

Don't just manage devices. Manage the experience.

Apple-specific, DDM-based management transforms both IT's workload and the digital employee experience.

Proactive

Devices can automatically identify and remediate many compliance and configuration issues before they affect employees.

Focused on DEX

The goal is secure management that reduces technology friction.

Automated workflows

Automated patching and updates, on-device security and hands-free app management frees IT time.

Unified tooling

Apple-based management such as Jamf offer a single console with complete app and device inventory across the fleet. This results in happier IT and better end-user experiences.

Seamless Apple workflows

Apple-based device management and security platforms offer employees seamless access to the tools they need to remain productive and satisfied in their jobs.

Same-day support

Apple-centric management and security platforms prepare well ahead of Apple releases, enabling dayone support and faster access to new capabilities

The business case for a better employee experience

15%
The increase in employee productivity at companies with good DEX

Forrester, “Empower Employees With A Digital Workplace.”

33%
Higher employee satisfaction rates at companies with mature DEX practices

Forrester, “The Digital Employee Experience (DEX) Report”

62%
Higher employee retention rates at companies with mature DEX practices

Forrester, “The Digital Employee Experience (DEX) Report”

See what else modern, automated device management can do for your organization.

Explore Jamf for Mac