Privacy

Privacy is more than just an issue of compliance; it is an issue of trust!

Privacy Updates

DPAs to Replace Privacy Shield

The CJEU determined in July 2020 that the EU-U.S. Privacy Shield framework is no longer an adequate transfer mechanism for the transfer of EU personal information to the U.S.

Jamf adheres to Standard Contractual Clauses (SCCs) as a means to transfer data and will rely on our Data Processing Agreement for all vendors and customers where applicable. Jamf remains committed to honoring our obligations regarding data protection and transfer under the GDPR framework. Further, Jamf will continue to adhere to the Privacy Shield frameworks and is certified as both EU-U.S. and Swiss-U.S. Privacy Shield compliant. You can view our Privacy Shield certifications here.

Jamf’s Approach to Privacy

Protecting privacy is a core responsibility for every organization, and it is best attained when it is an integral part of the organizations’ business operations. Privacy must be considered as part of strategic decision-making, business operations and application development; it should not be an afterthought.

At Jamf, we understand the importance of data privacy and work to ensure data protection is considered in every decision we make.
Jamf has established a privacy approach that is designed to direct our actions and help us honor our commitments to protect your data. The objectives of this program are based on three principles:

  • Compliance - Achieve and maintain compliance with privacy laws and regulations.

  • Trust - Build and maintain the trust of our customers, partners, and employees.

  • Culture - Foster an organization-wide culture of “Privacy By Design."

Jamf’s Commitment to Privacy

Jamf is committed to maintaining compliance with all applicable privacy regulations, including the following:

California Consumer Privacy Act (CCPA)

GDPR

Student Privacy Pledge

Data Processing Agreements
Data Processing Agreements serve to provide guarantees that adequate technical and organizational measures are in place to protect the transfer of personal data obtained from citizens within the European Union to the United States. More specifically, a Data Processing Agreement may be necessary for Jamf hosted customers (as data controller) that are subject to the GDPR.

For more information on how customers can enter into the Jamf Data Processing Agreement for Customers, please contact us at privacy@jamf.com.

Communications
Every marketing email from Jamf contains instructions on how to opt out of receiving further marketing emails from the Company. Additionally, you can unsubscribe here.

Security
To learn more about security and data protection at Jamf, visit our Security page.

How to Contact Us
You can contact us at any time to:

  • Request access to information that Jamf has about you.

  • Correct any information that Jamf has about you.

  • Request that Jamf delete information we have about you.

If you have any questions or complaints regarding Jamf's Privacy Policy or practices, please contact us as follows:

Privacy Compliance
JAMF Software, LLC
100 Washington Avenue South
Suite 1100
Minneapolis, MN 55401
privacy@jamf.com

Data Storage Locations
Jamf Cloud is available in the following regions:

  • United States (East, West, Government)
  • Germany
  • London
  • Japan
  • Australia

GDPR

The General Data Protection Regulation (GDPR) came into effect on May 25, 2018. Providing a safe environment for our customers is a core principle of Jamf.

Safe & Reliable

You are in charge! Jamf collects minimal client information which is needed for providing our services. The school decides what data is being used, for example generic iPad names or the name of the users.

To make sure we are fully compliant with the GDPR, we have updated our Privacy Policies and Terms of Use. When you log in to Jamf you can find all the information you need and sign the GDPR agreement.

Our partners

Jamf partners with resellers and support providers in several countries. Jamf and its partners can not see any documents, pictures or in-app data of students within apps or on Apple devices. It is important to us to work with partners that share the same high values as we do, therefore we are always in touch with our partners to make sure GDPR is always of importance.

Product Privacy

At Jamf, we foster an organization-wide culture of ‘Privacy By Design.' Refer to our product guides below for details.

Jamf Pro

GDPR Reference Guide

Jamf Pro

Complying with GDPR Requests

Check back for more Product Privacy Guides, coming soon.