Privacy

Privacy is more than just an issue of compliance; it is an issue of trust!

Privacy Updates

Safeguarding personal information is a fundamental commitment to which we adhere at Jamf. Safeguarding isn’t just securing the data entrusted to us, but also maintaining compliance with various privacy laws and regulations. In our efforts to demonstrate our commitment, we are providing you all with the following important updates:

Jamf is proud to participate in the Student Privacy Pledge, and we’ve updated our Privacy Notice to reaffirm our commitment to the Student Privacy Pledge and to further clarify the third parties we use to process personal information. These updates include reinforcing our dedication to protecting student privacy by ensuring all practices align with the highest standards of data protection and transparency, as well as providing more detailed information about the types of customer data we collect, how it is used, and the third parties involved in processing this data. Additionally, we have added information to our Privacy Notice on how we communicate breaches, ensuring timely and transparent notifications in accordance with our obligations and best practices.These updates reflect our ongoing commitment to transparency and privacy.

These changes are effective June 14, 2024. If you have any questions or concerns, don’t hesitate to contact our Privacy team at privacy@jamf.com.

Jamf’s Approach to Privacy

Protecting privacy is a core responsibility for every organization, and it is best attained when it is an integral part of the organizations’ business operations. Privacy must be considered as part of strategic decision-making, business operations and application development; it should not be an afterthought.

At Jamf, we understand the importance of data privacy and work to ensure data protection is considered in every decision we make.
Jamf has established a privacy approach that is designed to direct our actions and help us honor our commitments to protect your data. The objectives of this program are based on three principles:

  • Compliance - Achieve and maintain compliance with privacy laws and regulations.

  • Trust - Build and maintain the trust of our customers, partners, and employees.

  • Culture - Foster an organization-wide culture of “Privacy By Design."

Jamf’s Commitment to Privacy

Jamf is committed to maintaining compliance with applicable privacy laws and regulations as well as other privacy commitments and certifications, including the following:

California Consumer Privacy Act logo

California Consumer Privacy Act (CCPA)

GDPR logo

GDPR

Student Privacy Pledge

Student Privacy Pledge

picture of the ISO 27701 badge

ISO-27701 Certification

Data Privacy Framework Certification

Data Privacy Framework Certification

Data Processing Agreements and Locations

Data Processing Agreements serve to provide guarantees that adequate technical and organizational measures are in place to protect the transfer of personal data obtained from citizens within the European Union to the United States. More specifically, a Data Processing Agreement may be necessary for Jamf hosted customers (as data controller) that are subject to the GDPR.

For more information on how customers can enter into the Jamf Data Processing Agreement for Customers, please contact us at privacy@jamf.com.

Data Storage Locations

Jamf Cloud is available in the following regions. Not all products are available in all regions. Please see the sub-processor documentation for your product's available cloud hosting locations here.

Manage Communications and Rights to Personal Data

Opt Out of Marketing Emails

Unsubscribe from all Jamf marketing and sales communication

Exercise Your Rights

Exercise your privacy rights by submitting a Data Subject Access Request (DSAR)

GDPR

The General Data Protection Regulation (GDPR) came into effect on May 25, 2018. Providing a safe environment for our customers is a core principle of Jamf.

Safe & Reliable

You are in charge! Jamf collects minimal client information which is needed for providing our services. You decide what data is being used, for example generic iPad names or the name of the users.

To make sure we are fully compliant with the GDPR, we have updated our Privacy Policies and Terms of Use. When you log in to Jamf products you can find all the information you need and agree to the Data Processing Agreement.

Our partners

Jamf partners with resellers and support providers in several countries. Jamf and its partners can not see any documents, pictures or in-app data of students within apps or on Apple devices. It is important to us to work with partners that share the same high values as we do, therefore we are always in touch with our partners to make sure GDPR is always of importance.

Product Privacy

At Jamf, we foster an organization-wide culture of ‘Privacy By Design.' Refer to our product guides below for details.

Jamf Pro logo

Jamf Pro

GDPR Reference Guide

Jamf Pro logo

Jamf Pro

Complying with GDPR Requests

Jamf Protect logo Created with Sketch.

Jamf Protect

Complying with GDPR Requests

Jamf Now logo

Jamf Now

Complying with GDPR Requests

Check back for more Product Privacy Guides, coming soon.

How to Contact Us

You can contact us at any time to:

  • Request access to information that Jamf has about you.

  • Correct any information that Jamf has about you.

  • Request that Jamf deletes the information we have about you.

If you have any questions or complaints regarding Jamf's Privacy Policy or practices, please contact us as follows:

Privacy Office
JAMF Software, LLC
100 Washington Avenue South
Suite 1100
Minneapolis, MN 55401
privacy@jamf.com